A little help.

Join the beta and sign in

Paletwo is currently available to invited testers through Apple’s TestFlight. Install TestFlight from the App Store, open your invitation and follow its steps to install Paletwo. Use TestFlight to check for updates. An invitation or an available beta place is required; this website does not provide a public download yet.

Open Paletwo and choose Sign in with Apple. Use the same Apple Account when you return to your Paletwo account. If your invitation, installation or sign-in does not work, email us with the message you see and your device and iOS version. Never send a password or verification code.

Color with a friend or find a partner

Choose Duel for two versions of the same drawing, or Together for one shared canvas. Use Invite a friend and share the room code privately; your friend can join with that code. Check the picture, mode and public/private setting before both players get ready.

Find a partner can match you with another signed-in Paletwo user you do not know. A public round can be watched by signed-in users beyond your invitation group. Keep the round private when you only want to share with your partner.

Live play needs an internet connection on both devices. If strokes or the connection stop updating, check the connection and try rejoining the room. Include the mode, app build number and what happened in a support message; do not post room codes publicly.

Watch, react and vote

Open Watch → Live to find public rounds. You can follow the coloring as it happens and send emoji reactions. In a Duel, use the vote control to choose the canvas you like. Players see reaction senders’ display names and colors; votes are shown as totals and results.

Only public rounds are listed. If there are no available rounds, try again when someone is coloring publicly. Update Paletwo through TestFlight if you are testing an older build and live drawings, votes or reactions do not appear correctly.

Gallery, lessons and recordings

Color on your own, follow a lesson or revisit your saved work in Gallery. Gallery iCloud sync is unavailable in the current TestFlight beta, so your Gallery stays on that device. Keep a separate copy of artwork you want to retain before removing the app or changing devices.

Studio’s optional camera/Vlog mode records on your device using the camera and microphone permissions you grant. It does not stream your camera or microphone to players or spectators in a live coloring round. A recording is shared with other signed-in users only when you choose Publish. Copies you export to Photos or other apps are managed separately.

If recording is unavailable, check the app’s camera and microphone permissions in iOS Settings and whether the recording mode is supported in your device’s current position. Tell us the device, mode and position when reporting an issue.

Report a concern or block someone

Use the ⋯ menus to report a recording, live round or person, or email info@palettwo.com with a concern. Include enough detail for us to identify the issue. Reports go to service administrators, not other app users. A live round reported by several people is removed from Watch.

Blocking applies across devices where you sign in: the blocked person cannot be matched with you, join your rooms or watch your rounds, and their rounds and recordings are hidden from you. Keep room codes private and only share content you are comfortable showing to the people in the round.

Delete your account or ask about privacy

In Paletwo, open You → Account → Delete account. Signing out does not delete your account. If deletion fails, contact us so we can investigate.

In the current beta, account deletion does not automatically revoke the separate Sign in with Apple authorization. You can manage that authorization in your Apple Account settings. Local Gallery artwork, Photos, older iCloud copies and copies other people saved must be managed separately. The Privacy Policy explains what account deletion covers.

For support, privacy requests or a question about a moderation decision, email info@palettwo.com. Paletwo is operated by AUTHENCITY LTD. We will never ask for your password, sign-in code or private key.

Tell us what happened

You can send beta feedback through TestFlight or email us. Please include your device, iOS version, Paletwo build number shown in TestFlight, the steps you took and what you expected. A screenshot can help—hide personal information and private room codes first.